Onsite IT Support & Hardware Services
Global Nettech provides the highest level of support from skilled, accredited personnel when you need them. We provide Onsite IT Support & Hardware Services for data centre hardware from OEM’s like HP, Dell, IBM, Sun/Oracle, Cisco, Fujitsu, and NetApp etc. Our third-party on-site maintenance and post-warranty IT support with extended maintenance contracts provide Hybrid hardware support as OEM support and cost-effective support as a trusted third party maintenance provider.
Why Global Nettech for Onsite IT Support & Hardware Services?
We have the multiple service-level options to cover various onsite response durations to provide your specific service needs. We take care of data centre hardware like servers, storages and networking equipment which are at the end of OEM IT warranty and also we provide support for all EOSL hardwares. As the best Third party, IT maintenance provider Global Nettech offers professional hardware maintenance and support for data centre hardware with the best and OEM trained and certified service support staff. Global Nettech is the vendor of choice for Onsite IT support and hardware services.
Global Nettech Onsite IT Support & Hardware Services Includes
Monitoring Support & Preventive Maintenance
- Our well trained and experienced server tech experts always ready to solve the hardware issues online and help you to take care of simple data centre hardware problems or ready to be onsite at any time to solve complex hardware issues easily.
New Installation,Updates and configuration
- Our well trained and experience field engineers are available 24×7 at your site to install IT hardware,configure network and storage hardware and to carry out updates of all relevant hardware and software with the multitude of industry accreditations.
Hardware Error Log Monitoring Troubleshooting
- Global Nettech provide onsite monitoring of your data center to find any Hardware Error Log Monitoring Troubleshooting them before they cause any severe problems.They are available in all major cities of India to be at your site to offer onsite IT Support service. IT Support & Hardware
EOL and EOSL Support Maintenance
- Maintaining legacy equipment as long as you need is not possible with the OEM storage maintenance. But independent storage support covers all legacy Flash, SAN and NAS arrays which are running beyond their warranty, EOL and EOSL dates from OEMs.EOL and EOSL Support Maintenance
ONSITE (6-DAY) FULL
7-Day LiveHelp & Parts, 6-Day Onsite Labor, Software Update License with Software Vendor Support (SUL option), and applicable MANAGED SUBSCRIPTION SERVICES.
ONSITE (5-DAY) WEEKDAY
7-Day LiveHelp & Parts, 5-Day Onsite Labor, Software Update License with Software Vendor Support (SUL option), and applicable MANAGED SUBSCRIPTION SERVICES
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Service to all covered hardware is provided from 8am-5pm Central, Monday-Friday, with travel to and from your site included.